BMSGPK & Gesundheit Österreich: "24-hour-support: Info video
Learning objective: Respectful and appreciative interaction
Clear, friendly and attentive communication is important for successful support. Our language and body language directly influence our counterparts and their reactions. Here are some useful tips for mindful communication: [...]"
https://www.youtube.com/watch?v=aHZhZS87hEQ
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